Privacy Policy | Collection and Use of Personal Information

Collection and use of personal information

The Australian Privacy Act currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

whether the information or opinion is true or not; and
whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.

Information We Collect

We collect information that personally identifies you, which may include your full name, age, job title, company name, employer, address, phone and fax numbers, email address, mobile number, payment details or information, interest areas, geographical location, information about your web browser, IP address, time zone, and other device information or preferences. We may collect additional personal information from time to time.

We may also collect credit-related personal information to assess your credit worthiness including credit liability information, repayment history information, court proceedings, insolvency actions and credit worthiness.

We do not generally collect sensitive information about you, unless it is voluntarily provided to us in the course of us carrying on our business.

You don’t have to give us the information requested. However, if you do not provide us with some or all of the personal information requested, we may not be able to provide you with the product or service you have requested or satisfy your request, to the requested. standard or at all, and you may also miss out on receiving valuable information about Resort n Rich or our products and services.

Why We May Collect, Hold, Use and Disclose Personal Information

Resort n Rich may collect, hold use and disclose personal information about you to provide and improve the quality of the Resort n Rich products and services. Our collection, holding, use and disclosure of your personal information will depend on our relationship with you, the circumstances of collection and the type of services you request from us.

How We Collect Personal Information

The main ways we collect personal information from you are:

If you access our website or engage with us via social networking services, including by the use of cookies, which may track what you view on our website and also other websites that you visit.

If you request us to provide you with information regarding Resort n Rich products or services. This may include online, email and telephone enquiries.

If you engage via third parties we may engage to assist us in improved provision of products and services, marketing and advertising. These third parties may use cookies and other technologies to obtain information about your preferences when you access online platforms or websites other than our website. Your preferences collected in this manner may be disclosed to us. These third parties may include:

credit reporting bodies, law enforcement agencies and government agencies to verify identity and/or assess credit worthiness;
Service providers that may provide market leads or marketing services to us and online platforms such as Google and Facebook; and/or
We may also obtain your personal information from our affiliates or advertising partners, participants and other third parties, marketing websites, any other websites that we consider helps us to deliver or advertise our services, understand online activity and collect information that we consider important to managing the quality or content of the services that we deliver.

Use of Personal Information

Resort n Rich may use your personal information:

to promote and advertise our products and the brands we represent;
to provide advice regarding our products and services to you (or arrange for others to do so at our request);
to deliver our products and services to you;
to consider feedback and complaints that you may make to us including dealing with refunds or warranty claims;
to assess any application you make for credit terms;
in the case of our suppliers or service providers or if Resort n Rich is a supplier or service provider to you, to manage the provision of products or services;
to assist us, our service providers or suppliers to investigate or prevent any potential, suspected or actual breaches of law or fraudulent activities;
to recruit our employees or engage contractors;
to maintain our records and comply with our legal obligations;
for any other purpose disclosed to you at the time the relevant personal information is collected; and
for purposes directly related to any of the above.

Disclosure to Third Parties

Resort n Rich may disclose your personal information to third parties for the following purposes:

to contractors and third parties we engage to assist with the provision of the Resort n Rich products or services;
marketing, advertising and promotions services providers and event organisers in connection with our marketing, advertising or events;
to provide the service you have requested (including to facilitate repairs or warranty claims) such as manufacturers, suppliers and couriers;
provision of other administrative or operational services to Resort n Rich, such as market research companies, IT service providers, mailing houses and payment gateways or processors and collectors;
credit reporting agencies or other credit providers, to assist in assessing any application for a credit account that you make;
law enforcement or government agencies or other third parties, if permitted or required by law; and/or
otherwise with your consent.

In many cases, Resort n Rich imposes contractual restrictions equivalent to those imposed on Resort n Rich under the Privacy Act in respect of collection and use of personal information by those third parties. In some cases, Resort n Rich’ ability to impose contractual restrictions is limited. In those circumstances, Resort n Rich will carefully consider the risks to the protection of personal information when entering into arrangements with third parties.

Under no circumstances will Resort n Rich sell or receive payment for licensing or disclosing your personal information.

In the event of a data breach likely to cause serious harm involving personal information of Australian users, we will notify you in accordance with our Notifiable Data Breaches scheme obligations under Part IIIC of the Privacy Act.

Additional Rights

In addition to the rights outlined elsewhere in this Privacy Policy, under certain conditions you may have the right under EU data protection law to ask us to:

provide you with further details on how we use and process your Personal Information;
delete Personal Information we no longer have grounds to process; and
restrict how we process your Personal Information while we consider an inquiry you have raised.

In addition, under certain conditions, you have the right to:

where processing is based on consent, withdraw the consent;
lodge a complaint with a supervisory authority;
object to any processing of Personal Information that we process on the “legitimate interests” or “public interests” grounds, unless our reasons for the underlying processing outweighs your interests, rights and freedoms; and
object to direct marketing (including any profiling for such purposes) at any time.

Terms & Conditons